Booking

Please make sure you book online to prevent disappointment.
If you cannot find a time available for a sports massage or 1-2-1, please do let me know as I may be able to change my diary around
Please respect the fact I am a one-man band, I will always try and respond to messages, phone calls as quickly as possible but it may be later in the day if my diary is full.
Please always check your junk, as my emails have been found here.

Cancellation Policy

Notice of 24 hours must be given if cancelling a sports massage, class or 1-2-1 or you will either lose or be charged for your missed appointment. If your appointment is cancelled within this notice period it will be up to my discretion whether a refund is valid.
Classes can be cancelled on MagnaPass if under the 24-hour notice period please contact me.
All package deals do have an expiry date on them so please make sure you use them within the time permitted so you do not lose out.

Facilities

There is plenty of parking on-site, please make sure you shut the gate behind you. I do have dogs, but they will be kept inside or on a different premise.
There is a loo on site
Please bring with you, your own water bottle and towel if exercising.
Hand sanitising station when you first arrive.

Covid Policy

Please make sure you bring a mask with you; you will be required to wear it during a sports massage.
You do not need to wear a mask during a fitness class, but social distancing should be respected - 1.5 meters.
Please make sure you clean all equipment you touch; you will be provided with anti-bac wipes or spray.
Please make sure to use the sanitising station when you enter the building.
If you are coming for a sports massage, please bring with you your own towel.
I will wear full PPE during a sports massage.
If you are unwell (covid symptoms) pre or post-class, please do inform me.
Windows and doors will remain open during a class to encourage airflow throughout the studio.

Check in

Please make sure you arrive promptly for your appointment as there is a strict schedule which needs to be stuck to.
If there is a class in progress, please wait outside before you enter the building.
If there is a sports massage in progress you may enter and wait inside the studio.

Healthy and Safety

You are responsible for your own personal belongings.
Please be respectful of the place and others around you and report any breakages or spillages.
Please make sure you turn mobile phones off or put on silent mode when in a class so as not to distract others.
Please inform me of any injuries prior to a class.